Emirates Global Islamic Bank Limited and SAMBA Bank have gone live with 1LINK Utility Bills Payment System. With this, EGIBL & SAMBA customers can enjoy round the clock convenience of paying utility bills via their bank ATMs across the country.
To launch this service, the banks teamed up with TPS and 1LINK. The project involved implementation of TPS local UBPS at EGIBL & SAMBA bank, link up with 1LINK UBPS and conducting an exhaustive testing cycle. The certification activity in EGIBL was completed in a record time of 48 hours and speaks on the utmost dedication and professionalism of all the stake holders involved.
The customers of both the banks now avail hassle free yet secure payments of utility bills like Electricity and Gas (for Lahore and Karachi), by simply walking to the nearest ATM. Both banks are now planning to enhance their services by introducing new delivery channels and other service providers to the UBPS.
1LINK UBPS is the fastest growing and the largest Utility Bills Payments Gateway, connecting 12 banks with 9 utility companies and processing annual transactions amounting to 250 Million (PKR).
Thus, it presents the perfect blend for EGIBL & SAMBA bank as the ‘Bills Payment System’ of choice. 1LINK UBPS is backed by dedicated business and technical team 24/7 from both 1LINK and TPS. The dynamic business team of 1LINK is constantly engaging newer utility companies to enhance the spectrum of service offering at 1LINK UBPS.
“An enhanced customer experience across all our transaction touch points is of paramount importance to us. With the launch of UBPS, our customers will now be able to pay their utility bills through our expanding network of ATMs and very soon on other alternate delivery channels, 24/7. We have selected best of breed solution to deliver market leading products and services to customers. SAMBA bank selected TPS for implementation of this service for its impressive track record, expertise, vision and the largest number of reference sites for UBPS service in Pakistan.”
Syed Mazhar Hasan,
SVP-Head of I.T., SAMBA Bank Limited
“ Engaging new communication channels- to enhance the customer experience is one of our key drivers. With the availability of new and innovative products at multiple customer transaction touch points, we can be more close to our customer’s growing expectations.
With the launch of UBPS, our customers will now be able to pay their utility bills through our expanding network of ATMs, at their convenience without fretting over parking space or bank timings.
We, at EGIBL believe in partnering with the best to plan, implement and deliver the best. TPS Pakistan is one of the leading technology providers for e-banking services. With experience and expertise in payment solutions and technical consultancy, TPS has contributed positively to the ever expanding e-banking community of Pakistan. With the advent of a new partnership between TPS and our team of highly skilled Product Managers, the combination of technology and business only assures me to liberally say that- the best is yet to come.”
Kashif Hafeez,
Head of Information Technology- EGIBL.
