UBL launches deposit automation facility for its branches in UAE to enable both cash dispensing and cash deposit facility for its account holders and non-account holders alike. The deposit automation is put into action by incorporating the deposit functionality into the banks existing self-service infrastructure that is effectively managed by the switching technology, Phoenix.
Deposit automation at the bank will enable the bank’s customers to enjoy the convenience of depositing cash and cheques to their own accounts or any UBL account using their debit cards. Customers can also pay their credit card bills by depositing cash. In addition, UBL UAE has enabled cardless entry at its ATMs that will enable both the account holders as well as non-account holders to deposit cash and cheque to any UBL
account.
This implementation will enable UBL to provide value-added services for its customers in UAE. The benefit for the customer is that they are able to carry out transactions during non-banking hours whereas the bank will benefit from being able to focus on higher value services, given that simple deposit will be done real time. In addition to the robust deposit features, the bank will be able to capitalize on the strength and reliability of its existing switching infrastructure, Phoenix.
Looking forward, UBL also plans to roll out the deposit automation functionality for all its branches in Bahrain and Qatar as part of their continuous improvement strategy.
