TPS technologies in sync with the State Bank Mandate – TPS Eye and EJ opted by more than 7 banks for dispute resolution

TPS’ transaction camera solution, EYE is a state-of-the-art, a true multi-vendor ATM, transaction based camera solution that allows snaps shots to be taken at different points during the transaction life cycle. TPS is assisting many banks in meeting the State Bank’s mandate of having a 24/7 central transaction camera and electronic journaling solution for managed, online dispute resolution and efficient customer services.

EYE supports multiple cameras and multiple picture points with high resolution image quality. Sophisticated compression algorithms used in EYE allow images to be twenty times smaller with no visible loss of quality.

Together with efficient compression algorithm, EYE offers built-in scheduling algorithms and multiple picture transport functions to further minimize bandwidth load for secure picture transfers. Plugged with complimenting TPS’ electronic journaling solution, EJ, the pictures captured by EYE can be tagged with ATM journal entries to further facilitate the bank in investigating transactional dispute cases.

TPS introduces EYE with CERT technology – An innovative camera solution with intelligent algorithms to enhance EYE reliability

To increase the reliability of images captured by EYE, TPS has introduced its latest researched technique called CERT (Chromatic Element Recognition Technique). CERT mechanism enhances the reliability of pictures captured by dynamically sensing of chromatic element to guard against:

  • CCD camera sensor failure
    (for more info on CCD cameras visit http://en.wikipedia.org/wiki/Chargecoupled_device)
  • Out of focus images
  • Covered or obstructed camera lens
  • Dislodged or displaced camera in ATM fascia
  • Over bright or dark conditions beyond acceptable light conditions

The best part of CERT design is that CERT enabled terminals report their imaging characteristics without even transferring the pictures. This results in proactive quality management. With introduction of CERT, EYE solution has taken a further quantum leap in terms of any competitive offerings available in market.