Soneri Bank Limited is one of the fastest growing banks in Pakistan with key focus on digital transformation in banking and financial services. Under their digital banking strategy, the bank has upgraded its PRISM Internet Banking system provided by TPS to provide a revolutionized and seamless digital banking experience to its retail banking customers. PRISM is a comprehensive internet banking solution, which is form-factor agnostic having support for laptops, desktops, tablets and mobile phones. The bank focus on extending the availability of technology driven convenience to its customer base has resulted in increased customer loyalty and high rate of customer conversion over the years.
The advanced features and functionality of PRISM enable the bank customers to set up and schedule funds transfers, bill payments, domestic remittances and mobile top-up. With usability extended over multiple channels and devices and seamless user experience, the bank customers feel in control of their banking, which builds their trust and satisfaction on bank services.
The security features have been further enhanced in the latest version of PRISM to ensure that the sensitive information of customers is kept private and encrypted to the strongest level. Multiple security features have been added in the upgraded version with major changes in the solution architecture to protect the customers from cross frame manipulation, session hijacking, click hijacking, username enumeration vulnerability etc.
With a proven track record of effectively deploying solutions worldwide and expertise in digital channels transformation, TPS ensured swift execution of the project. An experienced, highly-skilled team from both TPS and Soneri Bank Limited was assigned to smoothly execute the migration of existing features and data to the latest version of PRISM.
“We have been using PRISM internet banking solution because of relevant domain expertise of TPS, its proven deployment skills and growing commitment towards banking and financial services market. We are aware that the customer demand is evolving rapidly and that they know that the technology is available to provide them the desired services. We decided to upgrade to PRISM 2.1 because Soneri Bank wanted to extend usability to multiple channels and devices with a seamless user experience across channels.” – Ahmed Saqib Asad, CIO, Soneri Bank Limited
“Over the years we have developed a strong, long-term partnership with Soneri Bank Limited and we are proud to have been their trusted technology partner for more than a decade now. Our expertise combined with our experience of digital channel transformation puts us at the forefront of both usage and deployment.” – Shahzad Shahid, CEO, TPS
