TPS implements Veritas solution set at Silkbank in Pakistan. This implementation ensures maximum service uptime of its mission-critical applications and systems particularly the ATM switch, Channel Manager & Debit Cards Management System, Phoenix.
Silkbank has a wide array of services available on its alternate delivery channels which includes ATMs, phone banking, internet banking and more. Any downtime associated with a disaster, natural or otherwise, would have a serious detrimental impact on revenues, customer satisfaction, and brand value. The bank required a solution that can ensure availability of the services in case of a disaster. Silkbank selected Symantec Veritas Solution set that allows them the resilience and high availability, by monitoring the status of applications and automatically moving them to another server in the event of a fault.
Veritas Cluster is the industry’s leading clustering solution for reducing both planned and unplanned downtime. TPS, being the silver partner of Symantec, has the business and technical expertise needed to analyze, design implement and support Symantec solutions.
The bank’s mission critical data is replicated to a remote disaster recovery site through Veritas Volume Replicator. By automating backup, recovery and introducing application clustering, Silkbank has shielded the bank from the catastrophe of system failures or disasters,either natural or man-made. With this implementation, Silkbank enjoys business continuity, uninterrupted services to customers in Pakistan and abroad, and measurably greater visibility, control and flexibility over the bank’s mission critical applications and storage environment.
“Our primary reasons for choosing Symantec were the proven track record of their disaster recovery technology stack, followed by the quality and breadth of the third-party references we received on their implementations. Their relentless investment in R&D and extended support in Pakistan were other factors that influenced our decision.” – Javed Yousuf Edhi, CIO-Head Of Technology, Silkbank
