SCB, with a history of over 150 years in banking, operates in many of the world’s fastest-growing markets with an extensive global network of over 1,600 branches in over 50 countries. SCB Pakistan has selected TPS Phoenix for managing its alternate distribution and remote banking program.
Recently, after the acquisition of Union Bank in Pakistan, SCB has undergone rigorous exercise in order to integrate the software systems of the two banks. In the process, SCB successfully converted to eBBs as a single core banking system. Worldwide, SCB has outsourced its switching operations to Euronet – a global leader in processing secure electronic financial and payment transactions. However, selection of Phoenix over their existing ATM switching system and Transaction Platform for integrating SCB’s remote banking channels in Pakistan is indeed a matter of pride for TPS.
Phoenix will be used by the bank for deploying various value-added financial services for its customers on diversified delivery channels, while maintaining a single, consistent and reliable interface to their back-end core banking system. This will effectively shield and segregate SCB’s delivery and channel management from its core business functions allowing the bank to concentrate on core business development, whereas Phoenix will take care of reliable interaction and transaction delivery on any customer touch point interacting with it. The alternate distribution architecture based on Phoenix offers a flexible growth path whereby new services and solutions can be seamlessly integrated within the framework of Phoenix Switching Middleware.
“Phoenix delivers the flexibility, performance and scalability required for critical operations like transaction processing and alternate delivery channel management – all on a unified, integratable platform that can be deployed swiftly,”
Syed Shoaib Pasha,
Head of Projects – IT, Standard Chartered Bank
