Doha Bank, one of the leading banks in the Gulf, seamlessly switches over to IRIS. The next generation switch and alternate delivery channel manager, IRIS, serves as a multi-country, multi-currency, multi-language ATM switch and debit card management system for the bank’s operations spread across the region.
IRIS has replaced the bank’s previous switch, enabling the bank to consolidate its multi-country ATM operations in Doha while providing the bank a sustainable competitive edge in the market.The bank previously had multiple systems for different countries that are now consolidated resulting in a much lower TCO with higher operational efficiency. IRIS switch enterprise architecture, flexibility, cost effectiveness, value for money of the solution, time to market the solution and its service offerings made it the banks first choice.
The bank is benefitting from IRIS comprehensive monitoring, EMV acquiring & issuing, Visa debit program and acquiring of other schemes. Its scalable and modular design enables the bank to add various new services and delivery channels as and when required. The bank now manages its ATM operations for Qatar, Kuwait and UAE through a centralized platform.
Being a multi-country switch, IRIS supports complete country isolation whereby an upgrade or change in any one of the countries does not affect the operations of the other country.
“IRIS has the scalable, modular and flexible switch architecture that we wanted. Moreover Doha Bank selected TPS to fulfill its requirements because of its track record, reputation to meet commitment, ability to deliver on time and readily available support” – Mr. U. V. Kumar, Head of Information Technology, Doha Bank
