Doha Bank, one of the leading banks in Qatar with multiple operations in ME, has signed a deal with TPS to implement IRIS, the next generation switch and alternate delivery channel manager. IRIS at Doha Bank will serve as a complete ATM switch and an enterprise channel manager as well. Signing Doha Bank for IRIS is indeed a milestone for TPS; with Doha Bank being the first IRIS customer in Qatar.
It is noteworthy to mention that IRIS at Doha Bank will be replacing the bank’s existing switch; this would not only enable Doha Bank to consolidate its remote banking operations but it would provide them a sustainable competitive edge in the competitive market. The bank currently has multiple disparate systems that would be consolidated through IRIS resulting in a much lower TCO for Doha Bank. After an extensive evaluation and due diligence, IRIS was selected over other contenders for its consolidated architecture, flexibility cost effectiveness, value for money of the solution; time to market the solution and its service offerings.
IRIS at Doha Bank will serve as ATM controller and an alternate delivery channel manager for its rapidly growing network of SSTs. Moreover, the bank will benefit from IRIS comprehensive monitoring, EMV acquiring & issuing, Visa debit issuance and acquiring and card personalization. Its scalable and modular design will enable the bank to integrate ATM channel onto a single platform and add various new services and delivery channels as and when required. With the implementation of IRIS, the bank will be able to centralize all its e-Banking operations.
The scalable architecture of IRIS is designed to support complete channel isolation whereby an upgrade or change in any one of the channels will not affect the operations of the other channels. Hence the bank will benefit from an efficient system that will not only enable the bank to fulfill its current requirements but also future expansions and upgrades.
“IRIS has the scalable, modular and flexible switch architecture that we wanted. Moreover Doha Bank selected TPS to fulfill its requirements because of its track record, reputation to meet commitment, ability to deliver on time and readily available support”, said Mr. U V Kumar, Head of Information Technology, Doha Bank.
