TPS Registered as ISO 9001:2000 Certified Company

The ISO 9001:2000 Standard is an internationally recognized quality management system standard developed by the International Organization of Standardization. The ISO process emphasizes on the incorporation of quality standards in systems, procedures, documentation, and total employee involvement. To be certified to this standard, TPS acquired the services of Pakistan Institute of Quality Control (PIQC) as consultants who trained the relevant staff to improve themselves to meet and exceed quality standards. Headed by Nadia Mustafa, Corporate Services & Quality Manager, TPS implemented a quality management system covering the design, development, testing, and release procedures of our software products. Det Norske Veritas, known for its high standards, conducted the certification audit, which was held in late September and TPS became an ISO 9001:2000 certified organization in November.

The Quality Management System (QMS) is a comprehensive set of policies, processes, and procedures that show our commitment to the highest level of quality possible in all products and services. It enables us to “build quality into” the products, rather than merely “inspect for quality” after the products are developed. It enables us to manage and control all activities associated with product quality.
It also defines the process and quality management techniques of key business areas, from product development to customer interaction and satisfaction. It also provides standards for us to meet and exceed, and allows for continued improvement based on technology innovations, industry trends, and our customers’ needs.

Our Senior Management has played a vital role in establishing and enforcing ISO 9001:2000. They communicate the goals and the importance, establish the quality policy and the quality objectives, review and revise it at regular intervals and provide the resources necessary to uphold the standards set in place.

Establishing quality standards is not an easy task but nonetheless, we achieved it. It was a long journey, but we kept the final goal in sight and we achieved our target.

Quality achievement is an ongoing task that requires 100% commitment and dedication.
TPS believes in the saying:
“Quality is remembered long after the cost is forgotten”.

As of September 2004 TPS Pakistan (Pvt.) Ltd. is ISO 9001:2000 registered company.