The Bank of Punjab (BOP), one of the leading banks in Pakistan having a growing network of 272 branches and 65 ATMs spread across the country, has inked a deal with TPS, for implementing Symantec’s Disaster Recovery and High Availability solution for Phoenix, transaction switch & middleware.
The uncertain and an ever-changing geopolitical climate, earth quakes, fire, and any such natural disasters have sharpened the bank’s attention on the need to implement a reliable and robust disaster recovery strategy. This calls for the banks to have contingency plans that ensure maximum uptime of banks’ service offerings to their customers. After all, any downtime associated with a disaster, natural or otherwise would have a serious detrimental impact on revenues, customer satisfaction, and brand perception.
Phoenix at BOP is sitting at the heart of transaction switching where it drives its alternate distribution architecture ranging from ATMs, IVR to Visa Debit and 1Link connectivity and also provides the channel for IBTS (online inter-branch transactions). Since even a few minutes of downtime of these mission critical applications is unaffordable and any data loss could be potentially catastrophic, ensuring end-to-end data protection and 24/7 availability of these systems now ensures smooth enterprise-wide remote banking operations.
As a result of implementing Symantec’s high availability solutions, BOP will enjoy business continuity and uninterrupted services to customers in Pakistan. Moreover the bank will have measurably greater visibility, control and flexibility over bank’s transaction switching Phoenix application and storage environment.
“By automating backup and recovery and introducing application clustering, Bank of Punjab will shield its customers from the catastrophe of system failures or disasters, either natural or man-made. the robust and reliable high avalibility solution from symentec, implemented by depandeble TPS technology experts will ensure maximum up-time of mission-critical applications, particularly our ATM controller, Phoenix”
Mr. Azhar Hussain Dilawari
Head of IT Division, BOP
